Frequently Asked Questions

The minimum deposit at 90jili.cc is ₱100 for GCash and PayMaya, and ₱500 for bank transfers. Debit card minimums may vary depending on your issuing bank. We recommend starting with a comfortable amount that fits your entertainment budget — remember, responsible gaming means only depositing what you can afford to lose.

GCash and PayMaya deposits are typically credited to your 90jili.cc account instantly or within a few minutes. Bank transfers may take 15 minutes to a few hours depending on your bank and the time of day. If your deposit hasn't appeared after 2 hours, please contact our support team with your transaction reference number and we'll resolve it promptly.

90jili.cc does not charge any fees on deposits. However, your payment provider — GCash, your bank, or your card issuer — may apply their own transaction fees. We recommend checking with your payment provider before depositing. Any fees charged by third-party payment processors are outside of 90jili.cc's control.

Yes — and we strongly encourage it. You can set daily, weekly, or monthly deposit limits directly in your 90jili.cc account settings under the Responsible Gaming section. Once your limit is reached, no further deposits will be accepted until the period resets. Lowering your limit takes effect immediately; increasing it requires a 24-hour cooling-off period to protect you from impulsive decisions.

Withdrawal processing times at 90jili.cc are as follows:

• GCash / PayMaya: Usually within 1–24 hours after approval
• Bank Transfer: 1–3 business days depending on your bank
• Debit Card: 3–5 business days

Withdrawals submitted on weekends or Philippine public holidays may take slightly longer. Our finance team processes requests during business hours, Monday to Saturday.

The minimum withdrawal amount at 90jili.cc is ₱200 for GCash and PayMaya, and ₱500 for bank transfers. There is no maximum withdrawal limit for verified accounts, though very large withdrawals may require additional verification steps for security purposes.

Common reasons for withdrawal rejection at 90jili.cc include:

• Incomplete KYC verification — your ID has not been approved yet
• Active bonus wagering requirements that have not been met
• The withdrawal account name does not match your registered 90jili.cc name
• Suspected fraudulent activity or security flag on your account
• Withdrawal amount is below the minimum threshold

If your withdrawal was rejected, you'll receive a notification with the reason. Contact our support team if you need clarification or assistance resolving the issue.

A wagering requirement (also called a playthrough requirement) means you need to bet a certain multiple of your bonus amount before you can withdraw bonus-derived winnings. For example, a ₱500 bonus with a 20x wagering requirement means you need to place a total of ₱10,000 in bets before the bonus converts to withdrawable cash. Different games may contribute different percentages toward meeting the wagering requirement — slots typically contribute 100%, while table games may contribute less.

No. Bonus funds and any winnings generated from bonus funds cannot be withdrawn until the full wagering requirement has been met. If you attempt to withdraw before completing the wagering requirement, the bonus and associated winnings will be forfeited. You can always check your current wagering progress in your 90jili.cc account dashboard under the Bonuses section.

Yes. Beyond the welcome bonus, 90jili.cc regularly offers reload bonuses, cashback promotions, free spins, and seasonal offers for existing players. We also have a loyalty program that rewards consistent players with points redeemable for bonus credits. Log in to your 90jili.cc account and visit the Promotions page to see all currently active offers available to your account tier.

Yes. All games on 90jili.cc use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes. Our game providers are regularly audited by independent testing agencies to verify the integrity of their RNG systems. Live dealer games use physical cards and wheels operated by trained dealers in real time, adding an additional layer of transparency.

Absolutely. 90jili.cc is fully optimized for mobile play. You can access all games directly through your mobile browser on Android or iOS — no app download required. The mobile experience is smooth and responsive, whether you're playing slots on your commute from Makati or joining a bingo room from home in Davao. For the best experience, use a stable internet connection.

Dragon Gate is a fast-paced card game where a single card is drawn and you bet on whether its value falls between two other cards (the "gate"). It's simple, exciting, and very popular among Filipino players. Visit the Dragon Gate page on 90jili.cc for a full guide on how to play, betting options, and tips for beginners.

Yes. 90jili.cc supports two-factor authentication via SMS OTP (One-Time Password). We strongly recommend enabling 2FA on your account for an extra layer of security. You can activate it in your account settings under Security. With 2FA enabled, even if someone obtains your password, they cannot access your account without the OTP sent to your registered mobile number.

If you suspect your 90jili.cc account has been accessed without your permission, take these steps immediately:

• Change your password right away using the Forgot Password function
• Contact our 24/7 support team via live chat to flag the issue
• Request a temporary account freeze while the matter is investigated
• Review your recent transaction history for any unauthorized activity

Our security team will investigate and respond promptly. Never share your password or OTP with anyone — 90jili.cc staff will never ask for your password.

To self-exclude, go to your account settings and select Responsible Gaming > Self-Exclusion. Choose your exclusion period — minimum 6 months, or permanent. Once activated, your account will be immediately deactivated and you will be removed from all marketing communications. Self-exclusion cannot be reversed during the chosen period. You can also request self-exclusion by contacting our support team via live chat at any time.

The minimum legal age for casino-style gambling in the Philippines is 21 years old, as required by Philippine law and enforced by PAGCOR. 90jili.cc strictly enforces this through mandatory KYC age verification for all players. Accounts found to belong to underage individuals will be immediately closed and all funds returned.

If you or someone you know is struggling with problem gambling, support is available. You can reach out to:

• PAGCOR Responsible Gaming Hotline – Contact PAGCOR directly for referrals to counseling services
• National Center for Mental Health (NCMH) – Crisis hotline available for mental health support
• 90jili.cc Support Team – Our team can help you activate self-exclusion and connect you with resources

Remember: seeking help is a sign of strength, not weakness. Gambling is addictive. Know when to stop.

If a game freezes or disconnects during an active round on 90jili.cc, don't worry. Our system logs all game states in real time. When you reconnect and reopen the game, it will resume from where it left off. If the round was already completed before the disconnection, the result will be recorded and your balance updated accordingly. If you believe there's a discrepancy, contact our support team with the game name, date, and approximate time of the issue.

90jili.cc works on all modern browsers and devices:

• Browsers: Google Chrome, Mozilla Firefox, Safari, Microsoft Edge (latest versions recommended)
• Mobile: Android 8.0+ and iOS 13+ via mobile browser
• Desktop: Windows, macOS, Linux

For the smoothest experience — especially for live dealer games — we recommend using Google Chrome on a stable Wi-Fi or LTE connection. Older browsers may not support all game features.